Direct2florist FAQ

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How does Direct2florist work?

Direct2florist lets you order flowers online from real local florists. Choose your delivery area, select a bouquet or arrangement, and your order is sent directly to an independent florist who makes and delivers the flowers by hand.

Why order through Direct2florist instead of sending flowers another way?

Direct2florist connects you with real local florists, helping your order stay close to the community where the flowers are delivered. Your flowers are handmade, hand-delivered and created with local care, rather than being mass-packed or boxed for courier delivery.

Are my flowers made by a local florist?

Yes. Orders placed through Direct2florist are made by local independent florists, not picked from a warehouse or packed into a box. Your flowers are arranged by hand using fresh flowers available locally and seasonally.

Can I choose which florist delivers my flowers?

In many areas, yes. Direct2florist allows you to see local florists available for your delivery location, so you can choose the florist you would like to create and deliver your order.

Is same-day flower delivery available?

Yes, same-day flower delivery is available in many areas when you order before the local florist’s cut-off time. Availability can vary by florist, location, and delivery date.

Do Direct2florist bouquets come from a warehouse or courier service?

No. Direct2florist orders are fulfilled by local florists. Your bouquet is professionally arranged and hand-delivered locally, rather than being boxed and sent by courier from a central warehouse.

What happens after I place my flower order?

Once your order is placed, it is sent to the selected local florist. The florist prepares your flowers, writes your card message, and arranges delivery to the recipient. Many florists also use delivery updates to let you know when the flowers have been delivered.

Can I send flowers for birthdays, sympathy, anniversaries and other occasions?

Yes. Direct2florist helps you send flowers for birthdays, sympathy, anniversaries, thank you gifts, get well wishes, new baby celebrations and many other occasions. Local florists can create suitable arrangements for both joyful and sensitive moments.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard and American Express. We also accept PayPal and Apple Pay.

Do you work with all florists?

We partner with experienced local florists known for their quality and reliability to ensure your flowers are fresh and beautifully arranged.

Do I need an account to place an order?

No, you can place an order as a guest. However, creating an account allows you to track orders and save delivery details for future use.

How can I make my flowers last longer?

To extend the life of your flowers, trim the stems at an angle, change the water daily, and keep them away from direct sunlight and drafts.

How can I make a media enquiry?

We welcome all enquiries from the media. Simply email webteam@direct2florist.com or give us a call on 01204 452000 and we’ll be happy to help.

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01204 452000

webteam@direct2florist.com

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